What is the rate per day to park my car ?
The longer you stay, the lesser the rate per calendar day. Refer to the rates schedule for more details
What are the operating hours for the free Valet Drop-off and Pickup to and from the airport ?
- Free valet dropoff & pickups to the Airport operates daily from 4am to closing.
- Late night or after hour arrivals after can still be collected but you will need to organise a taxi from the airport.
- Drop-offs after hours are not valet serviced and a taxi is required. Click here for more information on our free Valet Service.
What happens if my scheduled flight is delayed and arrives after closing ?
As we track the actual flight status in real time we will be aware of the delay and you will have to taxi back for your pickup.
How long will I be waiting around on my arrival before I am dropped off ?
We take you immediately to the airport which takes approximately 3 minutes.
Will I be waiting long at the Airport on my return ?
No, once you have your luggage and are at the public pick up area and have called for collection, we will be there to collect you in approximately 5 minutes.
Can I book online if I don't know all my travel details ?
- Yes. Just proceed with the booking with the information you have on hand.
- Once you have made your booking you can update your booking via the link automaticaly provided at the bottom of your email booking confirmation.
I don't know when I'm coming home, can I still book online?
Yes. This is termed as a drifter and the booking system online copes with this quite well. You can update your booking whilst travelling from any computer anywhere.
Ensure valet pickup service on your return by providing us with your
before your return. If you haven't already done so in your original booking.
- return date
- flight number
- arrival time
Updating your booking
is quick & easy from any computer anywhere. Go to Update Booking
& follow the prompts to retrieve your current booking.
Can I book over the phone ?
Only if you do not have access to book on-line which is preferable. If you have used our service before, don't forget to tell us, as your info will be easy to retrieve.
My flight is leaving very early in the morning. Can I use your service ?
- Yes we move a lot of early morning travellers from 4am daily, and its easy !
- Just book online and you will receive a written booking confirmation & location map via email,
plus an SMS confirmation to your mobile phone.
How many people can you drop to and from the airport with the free valet service ?
We cater for each booking's requirements as we have a number of valet shuttle vans which gives us plenty of carrying capacity.
I have infant(s) traveling who will require a baby capsule or children who require a child restraint - is that a problem ?
No. The online booking system deals with kid's requirements for your booking, so as the valet shuttle is correctly seated for you departure & return.
Are there any cancellation fees ?
No. However please advise us of your cancellation.
When do you take payment ?
- Preferably at drop off or pick up by Cash, Credit Card or Eftpos
- A $1.00 processing fee applies to all credit card & Eftpos transactions.
What are the Terms & Conditions of parking with Betta Airport Parking ?
Click here to view our Terms & Conditions
Where is the pickup area ?